Creating family friendly interactions in the new normal
Wednesday 14 October, 10.30am-12.30pm and Thursday 15 October, 10.30am-12.30pm
Kids in Museums and other Museum Development Teams to develop a workshop about interacting with family audiences, that is specifically aimed towards those working in front facing roles.
About this training
As families start to return to museums after lockdown, research shows that this audience want to feel safe, welcome and assured that staff are patient.
In this virtual training day for front facing museum staff and volunteers, we will:
- learn why family visitors are an important part of your visitor profile
- gain an understanding of the key concerns families have about visiting museums post-lockdown
- together come up with ways to tackle common scenarios involving family visitors and COVID-19 restrictions
- explore how you can use playful and safe ways to interact with families in a way that is relevant to your site.
This virtual training session will be delivered over two half day sessions (two hours with a short break). The sessions will be delivered with consultant Sarah Shaw, former National Family Interpretation Manager for English Heritage. In this role she implemented a family friendly training and development programme for all front facing staff and volunteers across the organisation.
Take a look at the schedule attached.
Who should attend?
These training webinars are suitable for those working in front facing roles and interacting with families on a regular basis in your museum. We can only take bookings from staff or volunteers from museums in the North West, North East and Yorkshire.
Run in partnership with Museum Development North West, Museum Development North East and Museum Development Yorkshire. Supported by the National Lottery Heritage Fund.
Free but booking is essential. Places are limited to one per organisation on a first-come, first-served basis.
To book a ticket, please click here.